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Terms and Conditions

Making A Purchase

Making a purchase could not be easier; just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order using a 128bit security encryption system.
We currently accept Visa, Visa Delta, Visa Electron, MasterCard, Maestro, Switch and Solo cards. When making a card payment, please ensure that the billing address you enter is the address your card is registered to.

When you receive email confirmation of your order, this is to indicate that we have received your order; it does not indicate that a contract exists between us. Once we have accepted your order and sent you an invoice this will indicate a contract between us. We have included this in our Terms & Conditions to protect us in case a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable, unless an exclusive special offer has been abused then we reserve the right to change the final price without prior notice or consent.

We do not store credit card details nor do we share customer details with any 3rd parties.

Shipping & Handling

All our shipping and handling is fulfilled by Amazon. Please refer to their website for full details of their terms and conditions.

Shopper Security

When the order is placed on our website, your credit card data is handled by PayPal. We do not see your card details when your order is processed.
If you are placing your order over the phone, we can accept credit and debit card payments. Once your payment is processed, any receipts are shredded and recycled.

Money Back Guarantee

Every single Coresportuk product comes with a full money back guarantee. If for any reason you are not satisfied with your purchase, you may return it to us for a full refund. This guarantee is offered in addition to our returns policy.

Our money back guarantee is both simple and straight forward, allowing customers to return products directly to Coresportuk for a full refund of their purchase price. This means that you can use any Coresportuk product without risk and in the unlikely event you don’t feel the product has offered any benefit, you can return it without penalty. All that we ask is that the remainder of the product along with the receipt of purchase, outer tub and any other packaging is returned. Whatever your reason for returning the product, we will be happy to refund your purchase price IN FULL.

We are able to offer you this kind of guarantee because we have complete confidence in the quality and effectiveness of every single product we make.

How to claim on the money back guarantee;

I purchased from the Official Coresportuk Web Store.

If you buy a Coresportuk product from our online store that you are not 100% satisfied with, all you need to do is send the remaining product back to us with a covering letter telling us who you are, when you bought the product and why you are unhappy. We will have all records of your purchase. Once we have received your returned product, we will refund you your purchase price.

I purchased from a Coresportuk distributor

If you purchased any of our products from one of our many distributors or retailers and you are unhappy with your purchase you can claim on the guarantee. The process is similar but we will require your original proof of purchase with the remaining product.
Please note that it is Coresportuk and not the distributor/retailer who offer the guarantee.
*Terms & Conditions for Money Back Guarantee;
1 All returns must be accompanied by a receipt confirming the purchase of product.
2 The product must be returned in its original packaging.
3 No refunds will be issued for the goods that have already been bought and refunded in the past.
4 Goods must be returned to the address given on our contact page.
5 We will not accept the return of products that have been purchased via ebay under our money back guarantee.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive that can be found at http://www.hmso.gov.uk

Special Offers

This type of special offer may only be used by the intended individual and as such may not be used by anyone other than the intended customer. If you abuse an exclusive special offer we reserve the right to change the final price without prior notice and/or decide whether it can be used in conjunction with another offer and no cash alternative will be honoured.

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